Plan limits summary
- Free ($0/mo): 3 generated posts per week (team-wide), 1 account group, 1 social account.
- Pro ($29/mo): 10 generated posts per day (team-wide), up to 2 account groups, up to 2 social accounts.
- Business ($199/mo): up to 200 account groups, unlimited social accounts, with fair-use monitoring signals around 15 generated posts per account group per day.
- Paid plans do not require a separate trial period. You can start on Free and upgrade any time.
What counts as a generated post
- A quota unit is consumed when a new post is generated in ReelGenie.
- Publishing/scheduling does not consume an additional generation quota unit.
- Deleting a post does not restore a consumed quota unit.
Quota reset timing (UTC)
- Daily quotas reset at 00:00 UTC.
- Weekly quotas reset at the start of the UTC week (Monday 00:00 UTC).
Definitions
- Account group: a workspace grouping for a brand, product line, or channel operation.
- Social account: a connected platform profile (for example TikTok or Instagram) linked to a team workspace.
When a limit is reached
- If generation quota is reached, new post generation is blocked until reset or upgrade.
- If account group or social account limits are reached, additional connections are blocked until capacity is available or plan is upgraded.
- Business generation thresholds are soft-monitoring signals used for abuse detection, not strict per-request hard blocks.
Billing and renewal
- Paid plans are monthly subscriptions billed in advance.
- Subscriptions renew automatically until canceled.
- Taxes may apply depending on your billing location.
- For payment failures, ReelGenie may keep paid entitlements active for a short grace period while billing is fixed.
Cancellation policy
- You can cancel anytime from the billing portal.
- After cancellation, paid access remains active until the end of the current paid billing period.
- No additional renewal charge is applied after cancellation takes effect.
Refund policy
- Fees are non-refundable except where required by applicable law.
- We do not provide prorated refunds or credits for partial billing periods.
Third-party platform constraints
Some capabilities (for example direct posting eligibility) are controlled by third-party platforms and are not unlocked by subscription tier changes.
Related policies
This policy should be read with our Terms of Service and Privacy Policy.